1. Our Courier partner Supply Bunny Cold Chain & Hoethye Trading would usually successfully deliver the parcel within 2 – 3 working days from the date of shipment for KL & Selangor. For Outstation orders the timeline is 3 - 5 working days. (Our daily shipment schedule is from Tuesday to Sunday daily. No shipment on every Monday or National public holidays).Delivery Tracking Numbers will be provided to all orders upon shipment for self-tracking purposes.
- Purchase above RM199 free delivery for KL & Selangor (For purchase below RM199, delivery fee rate is RM12)
- Purchase above RM300 free delivery for other states. (For purchase below RM300, delivery rate is RM35. There will be a minimum purchase requirement of RM100 for us to process all outstation orders. If the min purchase is not met, we will arrange to refund the orders made.)
2. In the event of delay on the delivery, we would recommend for self-collection at the designation deporting branch of our delivery partner to avoid effects on the product quality. Affected customers may also contact our customer service representative for more info.
We do not assume responsibility or authority for the operations of our delivery partner. Your kind understanding is much appreciated.
3. Actual product may differ from the photos published on all Sung Tao Seafood marketing channels. Each product is unique and will not have identical appearance or texture. Your kind understanding is much appreciated.